less time managing reviews
increase in response rate
more revenue growth for businesses managing reviews
sentiment verticals scored per location, weekly
Insights & analytics
Reviews are the data. Inform reads it for you.
Anyone can post a reply. The harder question is what your customers keep telling you — and which location has the problem. Inform scores every review and reports it back weekly.
Sentiment across four verticals
Quality, pricing, efficiency, and ambience scored separately, so a rating drop points to a cause rather than a mystery.
Weekly summaries, per store and org-wide
Summary score, review volume, rating distribution, standout comments, and month-over-month movement.
Location benchmarking
Rank every store against the group average and see which are pulling the brand up or down.
Trending feedback topics
Recurring themes surface automatically as they emerge, before they show up in the rating.
Sentiment
Avg. rating, 8 weeks
Automation
The replying runs itself.
Set the rules once. Inform handles the rest, on your schedule, with your wording where it matters.
Replies in your brand voice
Set the tone, add phrases to always use or never use, and publish hands-free or after your approval.
Templated responses with rules
Trigger your own exact wording by rating, phrase, or review length instead of generating it.
Negative-review remediation
Route unhappy customers to a phone number or email inside the reply, so the recovery starts immediately.
One dashboard, every location
A single pane across every Google profile you manage, with admin views for operators and agencies.
About this domain
We use getinformreviews.com for sales correspondence. Inform's product, customer accounts, and support all live at informreviews.net.
If you received an email from someone here and want to confirm it's really us, reply to it directly or reach hello@informreviews.net.